We deliver to all over Klang Valley.
Absolutely. Just provide the alternative address when you check-out.
We work with reputable delivery partners such as Mr Speedy and Pickuup whom we trust with all of our hearts.
Whatsapp us at +60 12-669 7686 or email us at marketing@winekaki.com.
All orders are fulfilled within 1-3 working days for Klang Valley. If you do not receive your orders within these timeframes, please get in touch with us via call, whatsapp or email.
For orders below RM300 the delivery fee is RM15. Free delivery is offered when buying products worth of RM300 or more.
No. All our products are duty paid. Hence you may purchase as much as you need subject to availability at our shop.
Absolutely! Visit us at 11, JALAN UDANG HARIMAU 2, 51200 Kuala Lumpur, Malaysia. Please give us a call before you drop by.
Absolutely. You may return your goods 3 days after receiving it for a refund for whatever reasons. You will need to bear the cost of returning the goods to our shop. See terms and conditions under REFUND.
Occasionally, customers receive a corked bottle(s). If this happen to you, please call us within 3 days of purchase for a replacement. Returned bottle(s) must be no less than ¾ full.
Due our tropical climate, we do experience periodically the occurrence of dry whisky corks resulting in breakage when removing it from the bottle. See suggestions on how to remove a broken cork. We regret that that a broken cork whisky does not warrant a replacement bottle.
Absolutely. Please call/Whatsapp us at +60 12-669 7686. If your order has already been shipped out, you will need to return the products to us and we will refund you. Refund terms & conditions apply.
Yes, you can.
Absolutely. Both of our payment gateways are completely secured.
No. We regret that we only accept digital payment (Visa/Mastercard/Bank Transfer) for all online delivery.
CUSTOMER SERVICE
